Privacy Policy
This privacy policy explains what Royal Alcazar Tickets collects when you use this site, why we use it, and what happens when you follow a booking link.
Last updated · October 2026
Royal Alcazar Tickets is an independent travel information website for visitors planning a trip to the Royal Alcázar in Seville. We do not operate the attraction, sell tickets, run tours, or manage bookings.
What we collect
We collect limited information needed to run this website and reply to messages. We do not offer user accounts or take payment details.
- If you email us, we receive your email address and the information in your message.
- We may receive basic technical data, such as browser type, pages viewed, device type, and approximate location.
- We do not receive card details, passenger names, booking references, or the contents of bookings made with a partner.
Emails and contact requests
We use emails sent to us to answer questions about this website, report errors, and handle privacy requests. We keep correspondence only as long as needed for that purpose, or where needed to deal with a follow-up issue.
Please do not send payment details or sensitive personal information by email.
Analytics and cookies
We may use analytics tools to understand how people use the site. This can show general patterns, such as which pages are useful or where a link is broken. It does not give us your booking details.
Cookies and similar storage may be used for site functions, audience measurement, and affiliate link tracking. You can block or delete cookies in your browser settings. Some links or site features may work differently if you do.
Booking links and affiliate tracking
Some links on this site lead to GetYourGuide. These links include our partner tracking ID, PYVZALU, so GetYourGuide can recognise that you arrived from Royal Alcazar Tickets.
When you click one of these links, you leave our site. GetYourGuide’s privacy policy, terms, payment process, and the relevant activity provider then apply to the booking.
We may earn a commission if you complete a booking after using an affiliate link. This does not change the price you pay.
How we use and share information
We use information to run and improve the website, respond to messages, prevent misuse, and measure link performance. We do not sell personal information.
Service providers that help host, secure, analyse, or operate the site may process limited data for those services. Booking platforms process data under their own policies after you visit their pages.
Your privacy rights
Depending on where you live, you may have rights to ask for access to your personal data, correct it, delete it, restrict or object to its use, or receive a copy in a usable format.
UK and EU data protection law may also give you the right to complain to your local data protection authority. Rights and how they apply can vary by location.
Changes to this policy
We may update this policy when the website or its data practices change. The date at the top shows when it was last revised.
This page is provided for transparency. It does not replace GetYourGuide’s privacy policy or terms, which govern any booking made on its platform.
Getting in touch
If you have a question about this policy or want to make a privacy request, email info@royalalcazar-tickets.com. For a booking, payment, refund, or ticket query, please contact GetYourGuide directly.